Jeff Sample



To obtain a management position in a fast paced and growing company that values teamwork while still rewarding individual achievement.


summary of attributes

n     Dynamic leader with 20 years of management experience

n     Proven problem solver

n     Experienced in organizational management

n     Highly effective communication skills including public presentations, individual and group negotiation

n     Extensive knowledge of municipal processes and procedures

n     Over ten years experience with budget preparation and administration



2004-2007                             City of ABC                                                           ABC, MA

Inspection Services Director                       

n     Provided leadership and direction for over 60 staff members for all aspects of Inspections and Survey. Reorganized the department to maximize   efficiencies and enhance reporting functions. 

n        Managed activities of Building Inspection, Field Engineering, Planning Inspection, Land Survey and Administration staff.

n        Supervised, directed and evaluated assigned technical and professional staff, processed employee concerns and problems, directed all work, served as performance counselor, conducted discipline and completed employee performance evaluations. Conducted interviews and made hiring recommendations for the department.

n        Provided information and assistance to the public, city officials and other departments, or other individuals concerning city codes, land development regulations, zoning regulations, interpretation of codes/regulations, application and review processes, approvals, development projects and procedural issues.

n        Met with developers/agents regarding development plans; responded to complaints, researched problems and initiated problem resolution.



2002-2004                             City of ABC                                                ABC, MA

Plan Review Director

n     Defined division goals and expectations.

n     Managed major policy decisions and insured consistency between teams and other divisions.

n     Selected, trained, mentored, and evaluated subordinate managers.

n     Met with the development community for feedback and suggestions for improvement.



1997-2002                             City of ABC                                                 ABC, MA

Plan Review & Permit Services Director

n     Directed the activities of the One Stop Shop, Records, Code Enforcement and Plan Review.

n     Developed and implemented policies and procedures for all divisions.

n     Supervised 50+ employees. Promoted responsibility, teamwork and acceptance of changes. Directed individual accomplishment toward organizational objectives and council goals.

n     Oversaw Liquor License processing.

n     Represented the division and made presentations at City Council meetings.



1994-1997                             City of ABC                                                 ABC, MA

Development Service Manager

n     Responded to and resolved inquiries and complaints from citizens and customers.

n     Provided assistance and information to the public regarding the development process.

n     PTI award for integrating digital camera technology into Code Enforcement System.

1990 - 1994                       City of ABC                                                     ABC, MA

Code Enforcement Manager

n     Supervised office and field staff; conducted quality control of fieldwork.

n     Responded to and resolved inquiries and complaints from citizens and customers.

n     Developed automated case tracking program.

1987-1990                             City of ABC                                                  ABC, MA

Ordinance Enforcement

n     Enforced the City's nuisance, noise and animal ordinances by communicating the violations to persons responsible; followed up to assure that necessary corrections are made; prepared reports regarding enforcement problems.

n     Approved or denied business and tax license applications. Explained permissible business uses in particular zoning districts.

n     Assisted with development and implementation of Community Development System (CDS), which integrates all aspects of development, from case processing through the certificate of occupancy.

n     Implemented Digital Plan Review program for engineering & building.


1980-1985                               Northern University                                     Town, AZ

n     Bachelor's Degree: Criminal Justice/Business


123 Sands Drive City, MA 12345 Phone 555-555-5555